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FAQ

Get answers to common questions about Revision, our pricing, security, and how to get started.

Pricing & Licensing

Will I pay for all users of Revision?

No. You will only pay for users that should create diagrams. All readers are always free.

I have multiple customer projects, do I need a license for each?

No. Just buy one multi-organization license and use it for all your customers.

What kind of payments do you accept?

We accept all major credit cards. For annual billing we also accept bank transfers.

Can we test Revision before we buy?

Sure. We start with a 14-day trial. You only pay if you find it valuable for your team.

Security & Safety

Is it safe?

Security is our top priority. We use the latest technology and processes to keep your data safe. We also have a strict privacy policy.

Where is my data stored?

Your data is stored securely in cloud infrastructure with enterprise-grade security measures including encryption at rest and in transit.

Can I host Revision on my own servers?

Yes, we offer self-hosting options for enterprise customers. Learn more about self-hosting Revision.

Getting Started

Do you support the C4 model?

Yes, Revision is built around the C4 model principles. You can create diagrams at different levels: System Context (C1), Container (C2), Component (C3), and Code (C4).

Can I import existing architecture data?

Yes, Revision supports integrations with various platforms including Microsoft Azure and BizTalk Server to automatically import your existing infrastructure.

How do I share diagrams with my team?

You can invite team members to your workspace, share read-only links, or export diagrams as SVG files for use in other tools and presentations.

Technical Questions

Does Revision have an API?

Yes, Revision provides a comprehensive API for managing components, diagrams, attributes, and other resources programmatically. See our API documentation for details.

Can I integrate Revision with my existing tools?

Absolutely. Revision offers integrations with cloud platforms, and you can use our API to build custom integrations with your development workflow.

What file formats can I export to?

You can export diagrams in multiple formats:

  • SVG files - High-quality scalable vector graphics for presentations and documentation
  • Draw.io XML format - Built-in export to draw.io's open source XML format, which then allows you to export to numerous other formats including PNG, PDF, JPEG, and more through draw.io

Support

How do I reach out to you if I have more questions?

Just reach out to support@revision.app and we'll get right on it.

Do you offer training or onboarding?

Yes, we provide onboarding assistance and training sessions for teams to help you get the most out of Revision. Contact our support team to learn more.